WARRANTY CLAIM

CUSTOMER DETAILS
STRUCTURAL

JB Stand by the strength
of our build including our chassis built in our own facility. We are proud of our commitment to quality and luxury.

PLUMBING

All our vans are plumbed
to the highest standards meeting all industry regulations. We are proud of our commitment to quality and luxury.

ELECTRICAL

Our electrical has been assessed and meets all Australian electrical laws, standards and regulations. We stand by the high quality of our electrical work.

GENERAL CONSTRUCTION

All our vans are constructed in Campbellfield, Melbourne. Making them 100% Australian Made. We are proud of our commitment to quality and luxury.

DOMETIC WINDOW RECALL

Dometic Australia has initiated a recall on MOBICOOL branded windows fitted on new caravans built between May 2022 and November 2022. Please click on the link below to register.

https://dometicrecall.com.au/mobicool-windows-identification

In the unlikely event that your caravan requires warranty works they will be addressed once all particulars of issue are received, JB Caravans will ensure, warranty backup at any of our extensive network of service centres across the country. If you are travelling, we’ll coordinate the repair to be undertaken at the next authorized repair centre.Please complete the form below.

Please fill out all fields. The more details you add, the quicker we can respond with an accurate answer.